Customer Service Telephone Interiewer Job at URI Information Services, Saint Louis, MO

  • URI Information Services
  • Saint Louis, MO

Job Description

Job Description

Job Description

Benefits/Perks

  • Competitive Compensation
  • Remote work (after in-house training)
  • Flexible Hours

Job Summary

We are seeking a few  Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two-weeks.

  • Informational only:  Absolutely no selling
  • Work on behalf of established insurance companies
  • Work From Home (after in-house training)

Responsibilities 

  • Making outbound and receiving inbound calls
  • Speaking with individuals who have and existing business relationship with out clients

Flexible Work Options

  • Hours of operations
    Monday-Thursday 8:00 am - 9:00 pm   Friday 8:00 am - 8:30 pm  Saturday 9:00 am - 2:00 pm
  • Hiring for all shifts (4-6 hour shifts)
  • Hours scheduled to accommodate school, second jobs, or personal schedules
  • Part-time positions ranging from 15-30 hours per week

Qualifications

  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful

Hiring Company Description

URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.

Join out team to enjoy a flexible position in a friendly, supportive work environment!

Job Tags

Part time, Second job, Remote work, All shifts, Flexible hours, Shift work

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